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Shipping policy

Shipping Policy

At ShopHelmetPros, we pride ourselves on providing fast and affordable delivery for your purchases. We understand that receiving your items promptly is of utmost importance to you, and we are dedicated to processing your orders quickly. Our main service areas include USA, UK, Italy etc., where we cater to customers seeking high-quality helmets for their real-life CS experiences.

Processing Time

All orders are typically processed within 1-3 business days. Our team works diligently to prepare your order for shipment, ensuring that everything is in perfect condition. Please note that orders placed on weekends may experience slight delays, as our warehouse operates during standard business hours from Monday to Friday, excluding holidays. Rest assured, we take necessary measures to minimize any potential shipment delays during these times.

Shipping Time

Once your order is ready, we entrust it to our delivery partners. Depending on your location, delivery usually takes 5-8 business days. We appreciate your patience while your order is on its way.

 

         Country

Estimated Delivery Time

      Shipping Cost

            Courier

    USA, UK, Italy etc.

  6-11business days

        Free Shipping

              DOR

Order Cancellations

We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.Orders can't be canceled once the parcel is shipped out.

Delivery Time Exceeded

If your order is delayed, please contact us via email support@shophelmetpros.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Free Shipping & Customs Duties

At ShopHelmetPros, we offer free shipping on all our tactical helmets, you do not need to pay customs duties for our products. We want to make your shopping experience as convenient as possible, which is why we take care of shipping costs.

Furthermore, ShopHelmetPros takes responsibility for any potential customs duties on our products. You don't need to worry about any additional costs when ordering from us. The price you see on the checkout page is the final price you'll pay.

Shipment Confirmation & Order Tracking

Once your order has shipped, we'll send you a shipment confirmation email. This email will contain your tracking number(s), which allows you to monitor the journey of your package. The tracking number will become active within 24 hours.

Questions

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at :

Email:support@shophelmetpros.com

Phone :(+86) 19934608862